Ask someone else how he knows when he’s done a good job. For some people, the proofcomes from outside. The boss pats you on the back and says your work was great. You get a raise. You win a big award. Your work is noticed and applauded by your peers. When you get that sort of external approval, you know your work is good. That’s an external frame of reference. For others, the proof comes from inside. They “just know inside” when they’ve done well.

We're talking about metaprograms -- the filters to your communication and influence.


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