here is some usefull info copy and paste and pass it along
(copypasta'd from a pilot called Yummy Dustwalker)

** Damage types ***
Guristas - Kinetic / Thermal
Serpentis - Thermal / Kinetic
Blood Raider - Thermal / EM
Sansha's Nation - EM / Thermal
Angel Cartel - Kinetic / Explosive / Thermal
Minmatar Fleet - Thermal / Explosive
Amarr Navy - EM / Thermal

Best Damage to NPCs
Guristas - Kinetic
Serpentis - Thermal
Mordus - Thermal & Kinetic
Blood - EM & Thermal
Sansha - Thermal
Angel - Explosive
Mercenary - Thermal

*** Mission types ***
Administration: 50% Kill, 50% Courier
Advisory: 34% Kill, 66% Courier
Archives: 5% Kill, 90% Courier, 5% Trade
Astrosurveying: 40% Kill, 30% Courier, 25%
Mining,
5% Trade
Command: 97% Kill, 3% Courier
Distribution: 5% Kill, 95% Courier
Intelligence: 85% Kill, 15% Courier
Internal Security: 95% Kill, 5% Courier
Legal: 5