** Damage types to use ***
Guristas - Kinetic / Thermal
Serpentis - Thermal / Kinetic
Blood Raider - Thermal / EM
Sansha's Nation - EM / Thermal
Angel Cartel - Kinetic / Explosive / Thermal
Minmatar Fleet - Thermal / Explosive
Amarr Navy - EM / Thermal

**Hardeners to use***
Angel - All
Amarr Navy - EM/Thermal
Blood - EM/Thermal
Caldari navy - Kinetic/Thermal
Gurista, Mordus, Gallente - Kinetic/Thermal
Khanid - EM/Thermal
Mercenary - EM/Thermal/ (Kinetik (missiles)
Mordus - Kinetic/thermal
Odamian - Kin/therm
Rogue Pirate - EM/Explosive/Kinetic
Sansha - EM/Thermal
Serpentis - Kinetic/Thermal
Zazzmatazz - all types of dmg

Administration: 50% kill, 50% courier
Command: 97% kill, 3% courier
Legal: 50% kill, 50% courier
Marketing: 5% kill, 95% courier
Personnel: 50% kill, 50% courier
Public Relations: 33% kill, 67% courier
Security: 90% kill, 5% courier, 5% trade
Surveillance: 95% kill, 5% courier