Heinrich Osterhagen manages the Federal Navy Administration offices in Oursulaert. His keen sense of duty to the Gallente, combined with his zealot like work ethic have helped him become one of the go to administrative agents for Gallente capsuleers. In recent federation literature, Gallente super agent, Houruene Mocaraille whom manages the Federation's largest Assembly Plant in Jet is quoted saying "If you want something done right, contact agent Osterhagen (Heinrich) at Oursulaert III - Federal Navy Testing Facilities. He will not only get it done, but he will get it done with time to spare and usually under budget. If your looking for an agent look not further than Osterhagen." Strong words from one of the bright stars in the Federation. Though agent Osterhagen has roots with the Caldari, they were severed long ago when he defected to the Federation after the Caldari abandoned their forward deployed settlements located in the border region. The abandonment is what drives him.