The following is curtesy of friendly players who had this in their bio to help the rest of us. Please copy and paste in your bio to help others. Thank you.


How to use drones:
If you have drones loaded in your dronebay you will
get a new section called "Drones" in the overview. Expand that section and explore the right-click options.

Agression countdown:
is how long the named group can fire at you because you've attacked them. For NPCs this largely does not matter except in areas where they control stations where you might want to dock. They may fire on you."

How do I find agents:
Open the map ( F10 ) - Display Settings - Stars - - My Associates : My Agents. Systems highlighted in green have agents that accept you and mouse over a system gives more info.

How do I get better agents:
Agent availability depends on your vs their NPC corp standing. To raise that standing you have to complete missions for agents in their NPC corp