Things that will help you in eve:

Damage type to protect against:
Guristas - Kinetic & Thermal
Serpentis - Kinetic & Thermal
Mordus - Kinetic & Thermal
Blood - EM & Thermal
Sansha - EM & Thermal
Angel - Kinetic, EM, Thermal & Explosive
Mercenary - Kinetic, EM, Thermal & Explosive
Rogue Drones - Kinetic, EM, Thermal & Explosive

Main Damage type to shoot at the enemy:
Guristas - Kinetic
Serpentis - Thermal
Mordus - Thermal & Kinetic
Blood - Thermal
Sansha - EM & Thermal
Angel - Explosive
Mercenary - Thermal
Rogue Drones - EM

AGENT TYPES:
Administration: 50% Kill, 50% Courier
Advisory: 34% Kill, 66% Courier
Archives: 5% Kill, 90% Courier, 5% Trade
Astro-surveying: 40% Kill, 30% Courier, 25% Mining, 5%
Trade
Command: 97% Kill, 3% Courier
Distribution: 5% Kill, 95% Courier