Q : How many Devs does it take to change a lightbulb?
A : We have checked our logs and unfortunately they show no issue with the bulb, and as such it cannot be replaced at this time.

It's not arrogance, it's overbearing self-assurance.
Negative self-esteem is for poor people.
** Damage types ***
Hardeners to use

Angel : Explosive / Kinetic with a few Thermal / EM
Amarr Navy : EM / Thermal
Gurista, Mordus, Gallente : Kinetic / Thermal
Blood : EM / Thermal
Sansha : EM / Thermal
Serpentis : Kinetic / Thermal
Mercenary : EM / Thermal / Kinetic (missiles)
Caldary navy : Kinetic / Thermal
Khanid : EM / Thermal
Zazzmatazz : all types of damage
Mordus : Kinetic / Thermal
Rogue Pirate : EM / Explosive / Kinetic
Odamian : Kinetic / Thermal